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Payments, Loyalty & Consumer Rights
Checkout options, BNPL, store cards, rewards, privacy, chargebacks, warranties, returns, and price protection.
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Latest in Payments, Loyalty & Consumer Rights
New online shopping rules coming: Here’s what you need to know
2+ day, 12+ hour ago (620+ words) New Delhi: Online shopping in India is set to change from January 2027. The new rules will cover discounts, search results, sponsored products, product details, imported goods and fees charged by e-commerce platforms. The government has amended the Consumer Protection (E-Commerce)…...
Deck the Halls Holiday Market: Vendor Application Scam | Niagara Falls
2+ day, 11+ hour ago (119+ words) Deck the Halls Holiday Market: Vendor Application Scam City of Niagara Falls Deck the Halls Holiday Market: Vendor Application Scam We have been made aware of fraudulent emails circulating that appear to be from Niagara Falls Exchange staff and invite…...
Survey: 62.6% of Japanese Consumers Are Aware of Loyalty Point Ecosystems
2+ day, 13+ hour ago (326+ words) MMD Labo Inc.'s MMD Research Institute released a survey on September 10 showing that 62.6% of consumers in Japan are conscious of so-called point economic spheres, or service ecosystems built around shared loyalty points across payments, mobile service, e-commerce and retail....
Did Walmart update its privacy policy to allow surveillance pricing?
2+ day, 9+ hour ago (269+ words) No evidence credibly confirms Walmart engages in misuse of customer data involving the practice of using in-store digital shelf labels for surveillance pricing, a term defined as the act of raising or lowering prices on a per-customer basis based on…...
Loyalty360 Reads: Regal Entertainment Group Expands Loyalty with Middle-Tier Subscriptions, Restaura
2+ day, 14+ hour ago (94+ words) Regal Entertainment Group is broadening its loyalty strategy with a middle-tier subscription that offers predictable monthly benefits while targeting customers who want more value than a free rewards program without committing to an unlimited-movie plan. Restaurant brands may need to…...
Online Shopping Rules To Change From January 1, 2027: 7 Things You Need To Know
2+ day, 15+ hour ago (580+ words) If you regularly shop online for clothes, mobile phones or household products, this development could affect the way you make purchases. New rules for e-commerce companies will come into effect from January 1, 2027. The changes are aimed at making it harder…...
Avanti West Coast???s loyalty programme set to celebrate landmark one millionth member
2+ day, 15+ hour ago (290+ words) Almost one million people have joined Avanti West Coast’s award-winning loyalty programme since it launched in June 2022. The scheme rewards frequent travellers with free Standard Premium seats and First Class tickets, as well as discounted travel and onboard food and…...
The loyalty gap: What shoppers need from retailers now
1+ mon, 2+ day ago (368+ words) Retailers can close the loyalty gap by designing programs around customer needs rather than individual channels. September 10, 2026 by Dr. JR Slubowski — VP of Strategic Counseling, Kobie As shopping journeys span social media, AI tools, and third-party platforms, customers want loyalty…...
As online eyewear matures, GlassesUSA’s parent company doubles down on vertical integration
3+ day, 10+ hour ago (651+ words) Online eyewear has reached a new phase of maturity, as consumers grow more confident purchasing prescription products digitally and as retailers invest in faster fulfillment, improved fit technology and more seamless omnichannel journeys. At the same time, competition is intensifying…...
American and Hyatt are ending their loyalty partnership
3+ day, 5+ hour ago (382+ words) Press releases from both American AAdvantage and World of Hyatt on Sept. 9 state the programs "have mutually decided to not continue our enhanced relationship." However, both programs say they are "committed to preserving the benefits members can earn through the…...